Easy deposit but withdrawal left me uneasy
Михаил С. · · דירוג: 0.5 מתוך 10
- יתרונות
Simple crypto deposit
- חסרונות
Withdrawal delays, surprise fees, unclear licensing
I bought some crypto for the first time not long ago and opened an account with them after seeing they accept crypto deposits. The deposit itself was quick and simple using my card and then transferring a bit of crypto. Buying the instruments felt straightforward on web terminal at first.
What surprised me were the fees that showed up later, higher than I expected for someone just starting out. When I tried to withdraw part of it back, the process dragged on with repeated requests for more verification even though I had already gone through the basic checks. Support replied eventually but never gave clear answers on timelines or why it was held up. I keep wondering if this is normal or if something is off, especially since I could not find any licence details outside the client area. The whole thing makes me question how safe it really feels for a newcomer like me. I managed to get a small amount out eventually but I am not planning to leave anything substantial here or try larger trades. Deposits worked fine but the rest has me second guessing the choice.